Repair reports

Two of the six standard reports cover repairs: Repair turnaround — how long tickets really take from booked-in to Ready and to pickup, read from the status trail — and Rework rate, warranty jobs as a share of everything booked in, plus the tickets that went from Ready back to the bench. See Standard reports.

The module itself reports the live picture: tickets split into active and finished, with revenue from tickets that have reached Paid.

For anything beyond that, the AI report answers questions against your own data. See AI report.