Should You Take a Deposit Before Ordering Repair Parts?
·8 min read
A practical rule for when Australian repair shops should take a deposit before ordering parts, how much to charge, and what to do about cancellations.
Read the guide →Guides & articles
Practical writing for Australian repair shops — pricing, workflow, parts, warranties and running the counter well. New articles land every few days.
Should Your Repair Shop Charge a Diagnostic Fee?
·6 min read
A working method for deciding if your repair shop should charge a diagnostic fee, what to charge, and how to explain it without losing the job.
Read the guide →How Much Should You Pay for a Phone Trade-In?
·7 min read
A working method for pricing phone trade-ins in your repair shop: work backwards from resale value, with worked numbers, GST notes and ACL basics.
Read the guide →Which Repair Parts Should You Stock? A Working Method
·8 min read
A practical method for deciding which phone repair parts to keep on the shelf and which to order per job, with worked numbers for Australian shops.
Read the guide →Pricing Phone Screen Repairs in Australia: A Working Guide
·5 min read
A practical way to price phone screen repairs in Australia: parts, labour, warranty risk and positioning, with a formula you can defend.
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