Running a camera repair shop shouldn't feel this hard
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
Customer questioning lens condition at pickup
Intake photos cover body, lens mount and sensor
Vintage parts unobtainable from main suppliers
Specialist supplier tracking per ticket
Skipping autofocus calibration after a service
Calibration checklist enforced before pickup
Customer memory cards left in the bag
Accessory checklist at intake — and at pickup
Sensor clean and lens repair quoted together
Per-component pricing on the same ticket
Multi-week film camera restorations
Phase-based status with SMS at each milestone
What we cover
Every camera repair job, on one workflow
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
🧽Sensor Cleaning
📷Shutter Replacement
🔍Lens Repair
📺LCD / EVF Repair
🔧Mount Repair
📐Calibration
💧Weatherseal Service
🎞️Vintage Restoration
🔋Battery / Power
💾Firmware Update
Features
Built for camera repair shops, not adapted from generic POS
Every feature is shaped by how camera repair businesses actually work — not retrofitted from a generic retail platform.
Photo intake
Document body condition, lens mount, sensor and accessories at intake. Every scratch, dust spot and missing cap stored on the ticket.
Specialist parts sourcing
Vintage parts and rare lens components often come from specialist suppliers. Track each order with its ETA and supplier reference.
Calibration checklist
Autofocus, exposure, white balance — your calibration steps come up on the move into Ready and are saved against the ticket with the tech's name. Whoever hands the camera over can see it was tested.
Per-component pricing
Quote a sensor clean and a lens recollimation on the same ticket. Each component has its own price line, but the customer sees one tidy invoice.
Integrated POS
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Invoicing & receipts
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
How it works
From drop-off to pickup, in 4 steps
01
Intake the camera
Snap photos of body, lens, mount and accessories. Log brand, model, serial and stated issue.
02
Diagnose and price
Bench-test the camera, identify components needing service, and build a multi-line priced ticket to confirm with the customer.
03
Service the components
Sensor clean, shutter swap, lens recollimation — each step is a status update and an SMS to the customer.
04
Calibrate and pickup
Run autofocus and exposure calibration. Attach the test images to the ticket. Invoice and hand back.
FAQ
Frequently asked questions
Can I track DSLR, mirrorless and film cameras?
Yes. The platform handles modern DSLRs, mirrorless bodies, point-and-shoot, medium format and vintage film cameras. Custom models cover anything unusual.
Does it manage lens repairs separately from bodies?
Yes. Lenses can be tracked as their own item or linked to a camera body. Lens-only services like recollimation and autofocus calibration get their own workflows.
How does the calibration checklist work?
Each repair type has a calibration step that must be ticked off before the ticket moves to pickup. AF, exposure and white balance are configurable per camera brand.
Can I record intake condition with photos?
Yes. Snap multiple photos of body, lens, mount, sensor and accessories. The photos attach permanently and appear at pickup alongside the final test images.
How are vintage and specialist parts tracked?
Each parts order links to a supplier and an ETA. Specialist suppliers can be flagged separately from main distributors and given different lead-time defaults.
Can I generate test images and attach them?
Yes. Upload post-repair test images directly to the ticket. The customer pickup summary includes them — proof the work is done properly.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.