Retail + workshop, in one platform built for the seasonal cycle.
Sell bikes, run the workshop, price up fittings and manage accessories — all on one tool. Built for independent bike shops handling both retail and service.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
Retail till and workshop on different systems
One platform — retail and service share customers
Bike inventory by serial, not just SKU
Serialised bike inventory with build history
Fitting outcome forgotten by the next visit
Fitting recorded on the ticket and kept in the customer's history
Accessory cross-sell missed at pickup
POS prompts the upsell when a service is collected
End-of-season clearance run manually
Aged-stock reports to drive markdowns
E-bike battery sales not tracked separately
E-bike battery serials logged for warranty
What we cover
Every bike shop job, on one workflow
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
🚴Bike Sales
🔧Workshop Service
🎽Accessories
📏Bike Fitting
🗓️Bike Rental
🧒Kids' Bikes
🔋E-bikes
🏗️Frame Build
💵Trade-in
🏷️Clearance
Features
Built for bike shop shops, not adapted from generic POS
Every feature is shaped by how bike shop businesses actually work — not retrofitted from a generic retail platform.
Retail + workshop, one platform
Retail sales, workshop repairs, accessory upsell and fittings share one customer database. Never re-key a customer between systems again.
Serialised bike inventory
Bikes carry serial numbers, build dates and component lists. Resale, warranty and recall management all become trivial.
Fittings on the workshop list
A fitting is a priced job on a ticket, assigned to a fitter and paid at the POS, with the outcome stored against the customer for the next bike they buy.
Accessory upsell at pickup
When a customer collects a serviced bike, the POS prompts the upsell — chain lube, tube, new lights. Attach rates lift without nagging staff.
Invoicing & receipts
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
Multi-store dashboard
Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.
How it works
From drop-off to pickup, in 4 steps
01
Customer walks in
New bike, accessory, repair drop-off or fitting — every interaction starts the same way: customer + intent.
02
Service or sale
Retail sale rings through the POS. Workshop drop-off becomes a ticket with full bike profile and quote.
03
Workshop or fitting service
Mechanics and fitters work through their queues. Customer gets SMS updates at every step.
04
Pickup and upsell
Customer collects the bike or finishes the fit. POS prompts the accessory upsell — and they walk out fully kitted.
FAQ
Frequently asked questions
Can I run retail sales and workshop service in one system?
Yes. Bike sales, accessories, repairs and fittings all share one customer database, one inventory and one POS. No syncing between systems.
Does it serialise bike inventory?
Yes. Every bike carries a serial number, build date and component spec. Warranty claims, resale and recalls all trace back to the original sale.
How are bike fittings handled?
As a priced job on a ticket — assigned to a fitter, paid at the POS, outcome stored against the customer for next time. Fittings can be booked through your online booking page with capacity caps; the booking itself takes no payment, so deposits are still collected at the counter.
Does it handle e-bike service separately?
Yes. E-bikes have a dedicated workflow with battery diagnostics, motor checks and serialised battery tracking for warranty.
Can I sell and service for the same customer without re-keying?
Yes. Retail sales, workshop tickets, fittings and accessory purchases all hang off the one customer record, so their whole history — what they bought and what you've serviced — is one click away.
How is accessory cross-sell handled?
The POS prompts the upsell when a service is collected — lube, tubes, lights, helmets. Attach rates show in the analytics dashboard.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.