Shoe Repair Software

Cobbler-grade workflows for soles, heels, leather and stretch.

Track every pair through your shop. Photo intake, paired left+right tagging, dyeing colour-matches and pickup logistics — all on one tool.

Made in Australia
Paired
Left + right tracked together
Photo
Intake on every pair
Deposit
Captured at intake

Running a shoe repair shop shouldn't feel this hard

Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.

Left shoe in one bag, right in another
Paired tags — both shoes linked to one ticket
Customer disputing scuff at pickup
Intake photos cover every angle of the pair
Wrong dye colour after the work is done
Colour-match swatches stored on the ticket
Customer asking for status three times
SMS at each stage — strip, sole, finish
Lost track of who paid the deposit
Deposit captured at intake, deducted at invoice
Mixing customer-supplied parts with shop stock
Customer-supplied materials flagged on the ticket

Every shoe repair job, on one workflow

From quick services to multi-week jobs — every repair type tracked with custom statuses, technician assignment and automatic customer notifications.

👞Resoling
👠Heel Replacement
🧴Leather Conditioning
📏Stretching
🎨Dyeing & Polish
🤐Zipper Repair
🦶Orthotic Adjustment
🪡Stitching & Patch
🥾Boot Restoration
👜Handbag Repair

Built for shoe repair shops, not adapted from generic POS

Every feature is shaped by how shoe repair businesses actually work — not retrofitted from a generic retail platform.

Paired item tracking

Left and right shoe tied to one ticket — nobody loses half a pair. Photo intake covers both, with separate tags for clarity at the bench.

Colour-match storage

Dye and polish jobs store the matched colour swatch on the ticket. Re-runs match the original exactly — no second guesses.

Deposit handling

Take a deposit at intake. Deposits automatically deduct at the final invoice. Customers see both the deposit and the balance on their receipt.

Customer SMS updates

Customers get a text when their shoes are stripped, soled, finished and ready. The front counter stays calm even during the busy season.

Integrated POS

One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.

Invoicing & receipts

Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.

From drop-off to pickup, in 4 steps

01

Customer drops off the pair

Photograph both shoes, log brand and material, agree the work, take a deposit. Paired tag printed and applied.

02

Quote and approve

Quote sent via SMS or email if the job needs approval. Most quick jobs are quoted at the counter on intake.

03

Bench work

Resole, heel, stretch, dye — each step is a status update. The customer sees progress via SMS.

04

Final polish and pickup

Compare against intake photos, polish, invoice (less deposit), hand the pair back. Done.

Shops that switched saw results fast

Paired tags ended the panic of 'where's the other shoe?' once and for all. Best workflow change in years.

S
Sal D.
Cobbler — three-generation shop, Sydney

Colour-match swatches on the ticket let me match a dye job exactly even months later when a customer brings the other pair.

M
Maria F.
Shoe + leather repair — Melbourne

Deposits used to live on paper slips. Now they sit on the ticket and the customer never overpays at pickup.

F
Felix K.
Cobbler — Brisbane

Frequently asked questions

Can I track left and right shoes together?

Yes. Every ticket pairs both shoes under one paired tag. Photos cover both, status applies to the pair, and pickup matches the pair against intake.

Does it handle dye and polish colour matching?

Yes. Store the matched colour swatch directly on the ticket. Re-runs use the same swatch, so the colour matches exactly even months later.

Can I take deposits at intake?

Yes. Record the deposit amount at intake. The final invoice automatically deducts it — customer sees a clear deposit + balance line on the receipt.

Can I sell shoe care products alongside repairs?

Yes. The POS handles repair invoices, shoe care product sales (polishes, brushes, laces) and even gift cards on the same terminal.

Does it work for handbag and leather goods repair too?

Yes. Handbag, belt and leather-goods repair share the same workflow — photo intake, deposit, status updates, pickup. Custom service types cover anything specialist.

Can I send the customer a finished photo before pickup?

Yes. Attach a photo of the finished pair to the ticket and the customer receives it via SMS or email along with the ready-for-pickup notification.

Other industries we serve

RepairTree powers repair and service businesses across 15industries. If your trade is on this list, it's in good company.

Start free, upgrade when you're ready

No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.

Free
Solo operators & new shops
$0/mo
  • 1 store, unlimited tickets
  • Full POS & invoicing
  • Parts inventory tracking
  • Customer SMS updates
  • Photo intake on every ticket
Get started
Most popular
Growth
Growing repair businesses
$49/mo
  • Unlimited stores
  • Staff roles & permissions
  • Advanced reporting
  • AI business insights
  • Priority support
Start free
Enterprise
Multi-location chains
$149/mo
  • Everything in Growth
  • Inter-store transfers
  • Custom branding
  • API access
  • Dedicated account manager
Contact sales

Start managing your shoe repair business today

Free to start. No credit card required. Set up in under 5 minutes.

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