Built for cell phone repair shops.
Not adapted from something else.
Track every iPhone, Samsung and Pixel repair from intake to pickup. Manage screen and battery inventory, send automatic SMS updates and process payments — all in one platform.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
Every feature is shaped by how cell phone repair businesses actually work — not retrofitted from a generic retail platform.
Built-in catalogue of iPhone, Samsung Galaxy, Google Pixel, OPPO, Motorola, Huawei, Nokia, Sony, VIVO, HTC and LG, priced by model and repair. Select the device in two clicks — no manual entry, no typos.
Pick the status changes worth a text — Diagnosing, Waiting Parts, Ready — and the customer hears the moment the ticket moves. Cut follow-up calls and free the front counter.
Track every screen, battery, flex cable and charging port by model. Set a low-stock threshold on each, watch the short ones surface on the dashboard, and stop promising repairs you can't finish today.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.
Pick the device from the database, snap an intake photo and log the issue. Ticket number generated automatically.
Check parts availability and price each line on the ticket. Moving the ticket to Diagnosing texts the customer automatically.
Move through statuses as you work. The changes you've nominated fire an automatic SMS — the customer always knows where their phone is.
Generate a professional invoice, take payment on the POS, and mark the ticket as completed in one flow.
“Two shops used to mean two versions of the truth. Now every job, every tech and every parts order sits in one place, and I can answer a customer's question about their repair without ringing the other store.”
“Every phone that comes through the door gets logged with photos and a condition check, so nothing goes missing and no job gets forgotten.”
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
The catalogue covers 13 phone brands — iPhone, Samsung Galaxy, Google Pixel, OPPO, OnePlus, Motorola, Huawei, Nokia, Sony, VIVO, HTC, LG and Telstra — priced by model and repair type. Anything not listed goes through the catch-all device entry, where you price the job yourself.
Yes. Track screens, batteries, flex cables and charging ports by exact model. The system warns you before you quote a repair if the part isn't in stock.
You tick which of the status changes should reach the customer — Diagnosing, In Progress, Waiting Parts, Ready or Collected — and write the message once, with their name and device dropped in. Moving a ticket into one of those texts and emails them immediately, and every message is logged against the ticket. SMS runs on your own Twilio account, so you pay Twilio directly.
No. The POS is built in. Sell screen protectors, cases, chargers and walk-in repairs from the same terminal that runs your repair tracking.
Yes. The Multi plan covers up to five shops with centralised reporting, staff management, and inter-store repair transfers. Need more than five? Talk to our sales team.
Yes. Start free with 1 store and full access to repairs, POS, inventory, SMS and invoicing. Upgrade only when you outgrow it.
Practical write-ups for repair shops — pricing, workflow, parts and the counter.
RepairTree powers repair and service businesses across 25 industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
More than 5 shops, or not sure which plan fits? Talk to our sales team →
GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane
Free to start. No credit card required. Set up in under 5 minutes.
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