Coffee machines, vacuums and kitchen appliances — jobs and parts that keep up with the bench.
Track every espresso machine, vacuum and kitchen appliance through the workshop. Record the make, model and serial at intake, order the part against the job, and text the customer the day it's ready.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
Every feature is shaped by how appliance repair businesses actually work — not retrofitted from a generic retail platform.
See every appliance on the bench by technician, service type and promised date. A busy Monday drop-off run stops turning into a pile nobody owns.
Seals, gaskets, burrs, motors, belts and elements ordered as a special order on the open ticket, with supplier reference and ETA. Mark it received and the job moves on — no order sitting in someone's inbox.
Take the assessment fee at intake. It's recorded against the ticket and deducted from the final invoice, so an uneconomic repair still covers the bench time.
Nominate the statuses worth a message — Diagnosing, Waiting Parts, Ready — and the customer hears the moment the job moves. Every message is logged on the ticket.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.
Photograph the condition, record make, model and serial, log the stated fault and take the assessment fee.
Strip it down, price the parts and labour on the ticket, and confirm with the customer before anything is ordered.
Raise the parts order against the job and track the ETA. Repair, run it up, and log the test result on the ticket.
Raise the invoice, take payment at the POS, and mark the ticket collected. The whole job stays on the customer's history.
Yes. Add your own brands and models to the device catalogue — espresso machines, vacuums, blenders, microwaves — and they behave exactly like the built-in entries. Every appliance runs on the same ticket workflow.
Take the fee as a deposit at intake. It's recorded against the ticket and deducted from the final invoice if the job goes ahead. If it doesn't, the deposit stands as the assessment charge and the ticket keeps the record.
Yes. Raise a special order against the open ticket with the supplier reference and an ETA, mark it received when it lands, and the job carries on. Stock lines you hold — seals, burrs, belts, elements — have their own low-stock thresholds.
Yes. Tickets carry a warranty flag and can be linked back to the earlier repair they relate to, so a return visit on your own work is visible before anyone prices it.
Yes. Pick which status changes should reach them and write the message once, with their name and appliance dropped in. Moving a ticket into one of those statuses texts and emails them immediately. SMS runs on your own Twilio account, so you pay Twilio directly.
Yes. Switching on Online Bookings gives you a public booking link and an iframe snippet for your own site. You set opening hours, closed dates, how much notice you need and how many bookings one slot can hold, and a booking converts into a repair ticket with the details already filled in.
Yes. The Multi plan covers up to five sites with central reporting, staff permissions and stock transfers between them. More than five, and it's a conversation with our sales team.
RepairTree powers repair and service businesses across 21 industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
Free to start. No credit card required. Set up in under 5 minutes.
Get Started Free →