PC, Mac and laptop repair management — without the spreadsheets.
Track every laptop, desktop and workstation through your shop. Handle data backups, OS reinstalls, hardware swaps and warranty claims with one tool.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked with custom statuses, technician assignment and automatic customer notifications.
Every feature is shaped by how computer repair businesses actually work — not retrofitted from a generic retail platform.
Pre-built templates for virus removal, hardware diagnostics, OS reinstall and data recovery. Nothing gets skipped, every tech follows the same standard.
Lockable customer-data notes per ticket. Track which devices contain customer data, who accessed them, and when backups were taken.
Order RAM, SSDs, batteries, fans and screens against the open ticket. Track ETA, mark received, and automatically notify the customer.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
Manage corporate accounts and net-30 billing. Group multiple devices under one customer, generate monthly statements, and track service contracts.
Snap a photo, log the serial/asset tag, capture stated symptoms and confirm whether customer data needs to be preserved.
Run the diagnostic checklist, identify required parts, and send a quote via SMS or email for customer approval.
Update the status as you progress. Run post-repair tests, and document outcomes against the original symptoms.
Issue an invoice, take payment at the POS, and email the customer the repair summary and warranty terms.
“We used to lose at least one laptop a month to mixed-up labels. The photo intake plus asset-tag capture killed that completely.”
“Tracking corporate accounts and net-30 billing in one place finally got us off five different spreadsheets.”
“Our techs love the diagnostic checklists. New hires get up to speed in a day instead of a week.”
Yes. The platform is platform-agnostic — track Windows desktops, Macs, Linux workstations, gaming PCs and laptops side by side. Custom repair types let you build your own workflows.
Each ticket has lockable customer-data notes, optional encryption for passwords, and an audit trail of who viewed sensitive fields. You can also flag a ticket as containing customer data and require sign-off before any wipe.
Yes. Create the parts list against the open ticket, send the quote via SMS or email, and only commit to the supplier order once the customer accepts.
Yes. Mark a customer as a business account, set credit terms, group multiple devices under them, and issue monthly statements. Service contracts can also be tracked.
Yes. Every device gets a serial/asset record. Warranty expiry dates feed into ticket flags so techs know upfront whether a repair is in-warranty.
No. Most computer techs are productive on the platform within 1–2 days. The interface follows standard repair-shop workflows — diagnose, quote, repair, invoice.
RepairTree powers repair and service businesses across 15industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
Free to start. No credit card required. Set up in under 5 minutes.
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