DeWalt, Makita, Milwaukee, Ryobi — all brands, one workflow.
Track every drill, grinder, saw and battery through your shop. Manage brand-specific parts, warranty claims and trade customer accounts in one platform.
Running a power tools repair shop shouldn't feel this hard
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
Brand-specific parts mixed up on the shelf
Inventory keyed by brand and model
Warranty repairs accidentally billed
Warranty flag enforced on every ticket
Tradies dropping off 5 tools at once
Multi-tool tickets under one customer visit
Net-30 trade accounts on paper
Net terms per invoice with automatic overdue chasing
No record of pre-existing damage
Photo intake — every dent, every chip
Battery rebuilds without serial tracking
Battery serial logged per rebuild
What we cover
Every power tools repair job, on one workflow
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
🔋Battery Rebuild
⚙️Motor Replacement
🎚️Switch / Trigger
🖌️Brush Replacement
🔧Chuck Repair
🔌Cord / Cable
⚪Bearing Service
🛡️Warranty Claim
🔋Charger Repair
📐Calibration
Features
Built for power tools repair shops, not adapted from generic POS
Every feature is shaped by how power tools repair businesses actually work — not retrofitted from a generic retail platform.
Brand-specific parts inventory
Track motors, switches, brushes, batteries and chargers by brand and tool model. DeWalt 20V parts stay separate from Makita 18V — no mix-ups.
Warranty status flagging
Every tool gets a serial record and warranty status. Tickets warn the technician upfront — no in-warranty repair gets billed to the customer by mistake.
Trade customer accounts
Group multiple tools and tickets under one trade account. Set net terms per invoice, watch outstanding balances live, and put regular servicing on a recurring monthly invoice.
Multi-tool tickets
When a tradie drops five tools at once, log them under one customer visit. Track each tool individually but invoice them together.
Integrated POS
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Invoicing & receipts
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
How it works
From drop-off to pickup, in 4 steps
01
Tradie drops off the tools
Log each tool with brand, model, serial and stated fault. Flag warranty status from the serial.
02
Diagnose and quote
Identify the parts, check stock, and send a quote — separate quotes per tool, one invoice at the end.
03
Repair and test
Move each tool through the bench. Power-test grinders, torque-test drills, capacity-test batteries before sign-off.
04
Bulk pickup or trade billing
Tradie collects all five tools, signs the invoice, or it goes onto their net-30 account for end-of-month billing.
FAQ
Frequently asked questions
Can I track parts by tool brand and model?
Yes. Inventory is keyed by brand, model and component. DeWalt 20V, Makita 18V and Milwaukee M18 batteries stay distinct — quotes warn before you commit.
Does it handle warranty claims?
Yes. Every tool gets a serial record and warranty expiry date. Tickets flag warranty status upfront so techs know whether the customer or manufacturer is paying.
Can I run net-30 trade accounts?
Yes. Record the trade customer's ABN, group all their tools, tickets and invoices under them, and set net terms on each invoice. Regular servicing can go on a recurring monthly invoice, and anything unpaid gets chased automatically through to 30 days overdue.
Can I log multiple tools on one visit?
Yes. A single customer visit can include multiple tools. Each tool has its own ticket and status, but they invoice together at pickup.
Does it integrate with parts suppliers?
You can record supplier orders against tickets and track ETAs. Direct integrations with major distributors are on the roadmap.
Can I generate reports on which tool brands fail most?
Yes. Run reports by brand, model and fault type to spot trends — useful for ordering, for warranty claims and for advising customers.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.