Run one store, two stores or ten — same platform, one dashboard.
Per-store inventory, staff permissions per location, inter-store transfers, central reporting, consolidated billing. Scaling from one shop to a chain just got easier.
Why repair shops need proper multi location management
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
Separate logins per store
One account, multi-store access
Inventory siloed per location
Per-store stock with cross-store visibility
Transferring stock by Slack message
Inter-store transfers with audit trail
No way to compare store performance
Central reporting with per-store breakdowns
Staff permissions inconsistent
Role and location-based permissions
Customer history doesn't travel between stores
Customer profile shared across every store
What's included
Everything the multi location management workflow needs
Every capability below is in the platform — no add-on, no second app, no hidden tier.
📦Per-store Inventory
🔁Inter-store Transfers
📊Central Reporting
👥Staff per Store
👤Shared Customers
🎫Cross-store Redemption
📈Store Comparison
🧾Consolidated Billing
🌐Hierarchy / Region
💵Per-store Pricing
Features
The detail behind multi location management
These are the parts that matter — designed for the way real repair shops work.
Per-store inventory
Each store has its own stock count. The platform shows cross-store visibility — "Store B has 3 iPhone 15 screens" — so you don't reorder unnecessarily.
Inter-store transfers
Move stock between stores in a click. Both stores see the transfer move through statuses — pending, in transit, received. Audit trail captured automatically.
Staff permissions per location
A staff member can have one role at Store A, another at Store B, or no access at Store C. Permissions stay tight without becoming chaos.
Central reporting
One report, every store. Compare revenue, margin, technician performance and customer trends side by side. Drill into any store from the rollup.
Shared customer profile
Customer's repair history, loyalty points, store credit and gift card balance follow them between every store. One customer, one record, every location.
Consolidated billing
One subscription, one bill, every store. Roll up the platform spend at a chain level — no per-store sign-ups, no fragmented billing.
How it works
From setup to second nature
01
Set up the stores
Add each location with its own address, ABN if needed and brand settings. Stores can share or have unique pricing.
02
Assign staff per store
Give each staff member access to the stores they work at — with the right role per store. Permissions stay tight without becoming chaos.
03
Run the chain
Stock transfers, staff moves, customer history all flow across stores. Central reporting rolls up every metric.
04
Scale
Add the third, fourth, tenth store with no extra setup overhead. Costs, processes and data structure scale with you.
Results
Shops that switched to proper multi location management
“Two shops used to mean two versions of the truth. Now every job, every tech and every parts order sits in one place, and I can answer a customer's question about their repair without ringing the other store.”
C
Chris
Multi-shop owner — Rockhampton
“Every phone that comes through the door gets logged with photos and a condition check, so nothing goes missing and no job gets forgotten.”
A
Adam
Phone repair shop — Townsville
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
R
Renata
Large repair shop network
FAQ
Frequently asked questions
How many stores can I run?
One on Growth and up to five on Multi. Each store has its own inventory, pricing and staff permissions while sharing one customer database and reporting layer. Need more than five? Talk to our sales team.
Does inventory transfer between stores?
Yes. Create a transfer, both stores see it move through statuses — pending, in transit, received. Audit trail is captured automatically.
Can staff have different permissions per store?
Yes. A staff member can be a supervisor at Store A, staff at Store B, or have no access at Store C. Permissions stay precise without becoming chaos.
Do customers see the same record at every store?
Yes. Customer profile, repair history, loyalty points, store credit and gift card balance all sync across every location in real time.
Can I report on stores side by side?
Yes. Central reports compare revenue, margin, technician performance and customer trends across every store. Drill into any store from the rollup.
Is there one bill for the whole chain?
Yes. One subscription covers all your stores. Per-staff licensing scales with team size; per-store overhead doesn't.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.