Ask any question of your business. Get a chart back.
Sales by tech, repair revenue by device, COGS by month, customer LTV — every metric on a dashboard. Plus an AI report that surfaces what's quietly hurting profit.
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
Spreadsheet exports the only reporting
Live dashboards, refreshed in real time
No idea which device type is most profitable
Profit margin per category and per repair type
Technician performance impossible to measure
Per-tech revenue, throughput and quality scores
Customer LTV unknown
Customer lifetime value and frequency reports
COGS done manually each quarter
Live COGS, gross margin and trend reports
Surprised by a quiet decline
AI report flags anomalies before you would
What's included
Everything the reporting workflow needs
Every capability below is in the platform — no add-on, no second app, no hidden tier.
📊Sales Reports
🛠️Repair Revenue
👥Technician KPIs
💎Customer LTV
💵COGS & Margin
🤖AI Insights
📦Stock Reports
📑Tax / GST Reports
📤CSV Export
📅Custom Date Ranges
Features
The detail behind reporting
These are the parts that matter — designed for the way real repair shops work.
AI business insights
An AI report scans your data every day and surfaces things you might miss — declining categories, slowest techs, customer-segment drift. Plain English, no spreadsheet hunting.
Sales dashboards
Live sales by store, category, staff member, payment type. Drill from a chart to the underlying transactions in two clicks.
Technician performance
Revenue, throughput, rework rate and average ticket size per technician. Spot top performers — and spot the ones drifting.
Customer reports
Lifetime value, repeat-purchase rate, recency cohort analysis. Find your VIPs and your lapsed customers in seconds.
COGS and gross margin
Live cost of goods sold against revenue. Margin per product, per category, per period — no end-of-quarter spreadsheet rebuild required.
Export anywhere
CSV export or a shareable live link. Email a report to yourself on a daily, weekly or monthly schedule. For the books, Xero and QuickBooks Online sync directly.
How it works
From setup to second nature
01
Open the report
Pick from the prebuilt dashboards or use the AI report for a plain-English daily summary.
02
Filter and drill in
Filter by date, store, staff or category. Click any number to drill into the underlying transactions.
03
Export or share
Export to CSV. Email a snapshot on a schedule. Or share a live link with your accountant.
Results
Shops that switched to proper reporting
“The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.”
P
Pablo
Phone and computer repair — Brisbane
“Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.”
E
Elden
Repair shop owner — Perth
“Two shops used to mean two versions of the truth. Now every job, every tech and every parts order sits in one place, and I can answer a customer's question about their repair without ringing the other store.”
C
Chris
Multi-shop owner — Rockhampton
FAQ
Frequently asked questions
What's in the AI report?
A plain-English daily summary of what's changed in your business — declines, anomalies, opportunities. It runs on your live data, with no spreadsheet hunting required.
Can I report on technician performance?
Yes. Every sale, refund, repair and status change is stamped with the staff member who did it, so throughput, revenue and average ticket size break down per person. Ask the AI analyst in plain English — "compare staff performance for repairs vs retail sales" — and it returns the chart.
Does it calculate COGS automatically?
Yes. Every part carries a cost, and the COGS report rolls revenue, cost and gross profit up by day, category or product without manual work. Products with no cost recorded are flagged rather than silently counted as free.
Can I export reports?
Yes — CSV export, or a shareable live link for your accountant. You can also schedule a report to email itself daily, weekly or monthly. For accounting, Xero and QuickBooks Online sync directly.
Are dashboards in real time?
Yes. Every report runs against live data, refreshed continuously. No overnight batch wait.
Can I build custom reports?
Yes. Build custom date ranges, filters and groupings. For complex analyses, the AI report accepts natural-language questions and returns a chart.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.