Email and AI campaigns — sent from inside the platform.
Build audiences from your customer data. Send email campaigns on a schedule. Or let the AI write the campaign for you. Opens, clicks and unsubscribes tracked on every send.
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
Every capability below is in the platform — no add-on, no second app, no hidden tier.
These are the parts that matter — designed for the way real repair shops work.
Build segments from real customer data — last visit, total spend, device type, repair history. Save and reuse the segments that work.
Send rich HTML email campaigns from inside the platform, to a segment or a saved list. Sends, opens, clicks, bounces and unsubscribes are all counted against the campaign.
Tell the AI what you want — a winter promotion, a reactivation campaign, a referral push. It drafts the campaign, you tweak, and send.
Write the campaign now and set it to go out later. A scheduler picks it up at the appointed time and sends it — no one has to be at a screen when it goes.
Use customer name, last device, last service date, total spend — anywhere in the message. Personal at scale, automatically.
Every campaign reports what it did: how many were sent and delivered, how many were opened and clicked, how many bounced and who unsubscribed. Enough to tell a subject line that worked from one that didn't.
Pick from saved segments — recent customers, lapsed customers, big spenders — or build a fresh one from any filter combination.
Use a template, write from scratch, or let the AI draft it for you. Personalisation tokens drop in automatically.
Send now or schedule it for later. Opt-outs and suppressed addresses are excluded automatically.
Sent, delivered, opened, clicked, bounced, unsubscribed — counted per campaign so you can tell what landed.
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
“The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.”
“Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.”
Campaigns are email. SMS is used for transactional repair updates — a text to the customer when their ticket changes status — sent through your own Twilio account, so you pay Twilio directly rather than us.
Yes. The AI generator takes a brief (e.g. "winter screen-protector promo") and drafts the campaign — subject line, body, call-to-action. You tweak, you send.
Yes. Filter by last visit, total spend, device type, repair history, location and any combination. Save segments and reuse them.
Yes. Set a send time and the scheduler picks the campaign up and sends it then. You can build a lapsed-customer segment — no purchase in 90 days, say — and schedule the send against it.
Sent, delivered, opened, clicked, bounced and unsubscribed, counted per campaign. It measures engagement with the email, not downstream sales — so treat it as a read on the message, not a revenue figure.
Yes. Each customer carries a consent basis — express, inferred or none — with the source and date it was captured, which is what the Spam Act asks you to be able to show. Unsubscribes and a platform-level suppression list are honoured on every future send.
Practical write-ups for repair shops — pricing, workflow, parts and the counter.
Every feature below is part of the same platform — no extra subscription, no extra logins.
No credit card required. No lock-in contracts.
More than 5 shops, or not sure which plan fits? Talk to our sales team →
GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane
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