Marketing Automation

Email and AI campaigns — sent from inside the platform.

Build audiences from your customer data. Send email campaigns on a schedule. Or let the AI write the campaign for you. Opens, clicks and unsubscribes tracked on every send.

Made in Australia
Audience
Segments from real customer data
AI
Writes the campaign for you
Tracked
Opens, clicks and unsubscribes

Why repair shops need proper marketing

The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.

Customers never come back
Reactivation campaigns to lapsed customers
Email list trapped in a spreadsheet
Live audiences built from customer data
No idea what to write
AI generates the campaign for you
Consent you can't prove under the Spam Act
Consent basis and source recorded per customer
No idea whether anyone read it
Opens, clicks, bounces and unsubscribes per campaign
Opt-outs ignored
Automatic opt-out tracking, fully compliant

Everything the marketing workflow needs

Every capability below is in the platform — no add-on, no second app, no hidden tier.

🎯Audience Segments
📲Custom Audiences
📧Email Campaigns
🤖AI Generator
📋Templates
Consent Tracking
🚫Opt-out Tracking
📅Send Schedule
📊Engagement Reporting
Personalisation

The detail behind marketing

These are the parts that matter — designed for the way real repair shops work.

Audience segments

Build segments from real customer data — last visit, total spend, device type, repair history. Save and reuse the segments that work.

Email campaigns

Send rich HTML email campaigns from inside the platform, to a segment or a saved list. Sends, opens, clicks, bounces and unsubscribes are all counted against the campaign.

AI campaign generator

Tell the AI what you want — a winter promotion, a reactivation campaign, a referral push. It drafts the campaign, you tweak, and send.

Scheduled sends

Write the campaign now and set it to go out later. A scheduler picks it up at the appointed time and sends it — no one has to be at a screen when it goes.

Personalisation

Use customer name, last device, last service date, total spend — anywhere in the message. Personal at scale, automatically.

Engagement reporting

Every campaign reports what it did: how many were sent and delivered, how many were opened and clicked, how many bounced and who unsubscribed. Enough to tell a subject line that worked from one that didn't.

From setup to second nature

01

Build the audience

Pick from saved segments — recent customers, lapsed customers, big spenders — or build a fresh one from any filter combination.

02

Write the campaign

Use a template, write from scratch, or let the AI draft it for you. Personalisation tokens drop in automatically.

03

Schedule and send

Send now or schedule it for later. Opt-outs and suppressed addresses are excluded automatically.

04

Measure the engagement

Sent, delivered, opened, clicked, bounced, unsubscribed — counted per campaign so you can tell what landed.

Shops that switched to proper marketing

Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.

R
Renata
Large repair shop network

The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.

P
Pablo
Phone and computer repair — Brisbane

Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.

E
Elden
Repair shop owner — Perth

Frequently asked questions

Does it send SMS?

Campaigns are email. SMS is used for transactional repair updates — a text to the customer when their ticket changes status — sent through your own Twilio account, so you pay Twilio directly rather than us.

Does it write campaigns with AI?

Yes. The AI generator takes a brief (e.g. "winter screen-protector promo") and drafts the campaign — subject line, body, call-to-action. You tweak, you send.

Can I segment the audience?

Yes. Filter by last visit, total spend, device type, repair history, location and any combination. Save segments and reuse them.

Can I schedule a campaign to send later?

Yes. Set a send time and the scheduler picks the campaign up and sends it then. You can build a lapsed-customer segment — no purchase in 90 days, say — and schedule the send against it.

What does the platform report on a campaign?

Sent, delivered, opened, clicked, bounced and unsubscribed, counted per campaign. It measures engagement with the email, not downstream sales — so treat it as a read on the message, not a revenue figure.

Does it handle consent and opt-outs?

Yes. Each customer carries a consent basis — express, inferred or none — with the source and date it was captured, which is what the Spam Act asks you to be able to show. Unsubscribes and a platform-level suppression list are honoured on every future send.

Latest guides

Practical write-ups for repair shops — pricing, workflow, parts and the counter.

All guides →

Other features that pair with marketing

Every feature below is part of the same platform — no extra subscription, no extra logins.

Repair trades using marketing today

Start free, upgrade when you're ready

No credit card required. No lock-in contracts.

Free
For solo technicians
Free
  • 1 shop
  • 1 staff account
  • 20 products
  • 300 sales per month
  • 20 repair tickets per month
  • 20 invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — not included
  • Special orders & deposits — not included
  • Email marketing campaigns — not included
  • AI business analyst — not included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Email support
Get Started Free
Popular
Growth
For growing repair shops
$49/mo
  • 1 shop
  • 4 staff accounts
  • Unlimited products
  • Unlimited sales per month
  • Unlimited repair tickets per month
  • Unlimited invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Priority support
Choose Growth
Multi Store
For multi-store operations
$149/mo
  • 5 shopsneed more?
  • Unlimited staff accounts
  • Unlimited products
  • Unlimited sales per month
  • Unlimited repair tickets per month
  • Unlimited invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — included
  • Social post scheduling — included
  • B2B webshop — included
  • Priority support + onboarding
Choose Multi Store

More than 5 shops, or not sure which plan fits? Talk to our sales team →

GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane

Get marketing working for you today

Free to start. No credit card required. Set up in under 5 minutes.

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