Heavy Duty Repair Shop Software

Forklifts, trucks, hydraulics —
built for the bay and the callout.

Track every forklift, truck and piece of heavy equipment through your workshop or callout fleet. Manage multi-day jobs, hydraulics parts and fleet customer accounts in one tool.

Made in Australia
Multi-day
Jobs tracked cleanly
Auto
Status updates by SMS and email
Fleet
Net-30 accounts built in

Running a heavy duty repair shop shouldn't feel this hard

Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.

Multi-day jobs with no clean status
Phase-based status with daily progress notes
No record of what the tech did on site
Progress notes and photos attached to the job as it goes
Hydraulic parts ordered, then forgotten
Long-lead parts ETA tracked per job
Fleet customer with 20 forklifts, no records
Equipment register per customer, with service history
Forgotten safety inspection sign-off
Mandatory inspection checklist before release
Net-30 fleet invoices on paper
Net terms per invoice with automatic overdue chasing

Every heavy duty repair job, on one workflow

From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.

🏗️Forklift Service
🚛Truck Repair
🛠️Hydraulic Repair
⚙️Brake / Axle
🔧Transmission
🚐Mobile Callout
Safety Inspection
🛞Tyre Service
🔩Engine Rebuild
Electrical / Diagnostics

Built for heavy duty repair shops, not adapted from generic POS

Every feature is shaped by how heavy duty repair businesses actually work — not retrofitted from a generic retail platform.

Multi-day job tracking

Phase-based status with daily progress notes, photos and time logs. Customers know exactly where the rebuild is — without picking up the phone.

Callouts on the same job list

A site callout is logged as a ticket like any bay job — assigned to a mechanic, with travel and labour priced as their own lines. One list covers the yard and the road.

Fleet equipment register

Every customer can register their fleet — forklifts, trucks, machines. Service history per asset, due-for-service reminders, compliance tracking.

Safety inspection sign-off

Inspection checklists enforced before equipment is released. Sign-off by name and date — compliance evidence stays with the ticket forever.

Fleet / B2B accounts

Manage net-30 fleet customers. Group all their assets, tickets and invoices in one view, with recurring invoices for scheduled servicing.

Invoicing & receipts

Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.

From drop-off to pickup, in 4 steps

01

Job booked in or callout

Customer books the forklift in or calls for site service. Job logged with equipment register link, fault, and ETA.

02

Diagnose and price

Bay or on-site diagnosis, with each line priced on the ticket and the status change emailed to the customer before parts are ordered or rebuilds begin.

03

Multi-phase repair

Move through phases — strip, parts wait, rebuild, test. Daily progress notes and photos attached to the ticket.

04

Safety inspection and release

Mandatory inspection sign-off, invoice generated, fleet account billed or customer pays at pickup.

Frequently asked questions

Can I track multi-day jobs cleanly?

Yes. Each job has phase-based statuses with daily progress notes, photos and time logs. Customers see exactly where their equipment is at any time.

Does it handle mobile callouts and bay jobs together?

Yes — both are tickets on the same list, assigned per mechanic, with travel billed as a line on the job. Callouts can come in through your online booking page (each booking converts to a ticket); the day's running order is then yours to sequence.

Can each fleet customer have an equipment register?

Yes. Every fleet customer can register their forklifts, trucks and machines. Each asset has its own service history and due-for-service reminders.

Does it manage net-30 fleet billing?

Yes. Fleet customers run on net terms set per invoice, with every asset, ticket and invoice grouped under the one account. Scheduled servicing can bill on a recurring invoice, and overdue balances are chased automatically.

Can I enforce safety inspection sign-off?

Yes. Inspection checklists must be ticked off before a ticket can be released. Sign-off captures the inspector's name and timestamp for compliance.

Can I track long lead-time hydraulic and driveline parts?

Yes. Parts orders attach to the job with ETAs, supplier references and reminder pings. No more rebuild stalled because the part order was forgotten.

Latest guides

Practical write-ups for repair shops — pricing, workflow, parts and the counter.

All guides →

Other industries we serve

RepairTree powers repair and service businesses across 25 industries. If your trade is on this list, it's in good company.

Start free, upgrade when you're ready

No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.

Free
For solo technicians
Free
  • 1 shop
  • 1 staff account
  • 20 products
  • 300 sales per month
  • 20 repair tickets per month
  • 20 invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — not included
  • Special orders & deposits — not included
  • Email marketing campaigns — not included
  • AI business analyst — not included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Email support
Get Started Free
Popular
Growth
For growing repair shops
$49/mo
  • 1 shop
  • 4 staff accounts
  • Unlimited products
  • Unlimited sales per month
  • Unlimited repair tickets per month
  • Unlimited invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Priority support
Choose Growth
Multi Store
For multi-store operations
$149/mo
  • 5 shopsneed more?
  • Unlimited staff accounts
  • Unlimited products
  • Unlimited sales per month
  • Unlimited repair tickets per month
  • Unlimited invoices per month
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — included
  • Social post scheduling — included
  • B2B webshop — included
  • Priority support + onboarding
Choose Multi Store

More than 5 shops, or not sure which plan fits? Talk to our sales team →

GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane

Start managing your heavy duty repair business today

Free to start. No credit card required. Set up in under 5 minutes.

Get Started Free →