Pick the brand, model and fault in two clicks — no free-typing “iPhone 14 Pro” five different ways. Every repair lands on a clean device record with its own pricing, history and turnaround stats.
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
“iPhone 14 Pro” typed five different ways
One canonical model picked from the catalogue
New staff don't know the model names
Brand → model → fault, guided in two clicks
Repair prices live in someone's head
A repair book with pricing per model and repair type
No history per device type
Every repair ties to its model — turnaround and volume included
Odd devices don't fit the list
Add your own brands and models — consoles, drones, whatever comes in
Reporting by device is impossible with messy names
Clean device data makes per-model reporting real
What's included
Everything the device database workflow needs
Every capability below is in the platform — no add-on, no second app, no hidden tier.
📱20+ Brands Built In
👆Model Picker
💵Repair Price Book
🛠️Custom Devices
⚡Fault Presets
📜Device History
⏱️Turnaround Stats
⭐Popular Devices Grid
📊Per-Model Reporting
✨Clean Data
Features
The detail behind device database
These are the parts that matter — designed for the way real repair shops work.
Brands and models built in
Apple, Samsung, Google and 20+ brands ship with the catalogue, models ready to pick. Intake starts from a list, not a blank text field.
Two-click intake
Brand, then model, then fault. A new hire can log a device correctly on day one because the database does the knowing for them.
Repair book pricing
Keep your price for each repair type per model — screen, battery, charging port — so quotes are consistent no matter who's on the counter.
Your own devices too
Repair more than phones? Add your own brands and models — tablets, laptops, consoles, drones — and they behave exactly like the built-ins.
History per model
Every repair is tied to a real model, so you can see volume, turnaround and revenue per device type instead of guessing.
Cleaner reporting everywhere
Because device names are canonical, every report that touches devices — top models, margins by device, technician throughput — comes out clean.
How it works
From setup to second nature
01
Pick the device
Choose the brand and model from the built-in catalogue — two clicks, no typing.
02
Pick the fault
Select the repair type and the repair book fills in your price for that model.
03
Track and learn
The repair ties to the model, feeding turnaround stats and per-device reporting automatically.
Results
Shops that switched to proper device database
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
R
Renata
Large repair shop network
“The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.”
P
Pablo
Phone and computer repair — Brisbane
“Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.”
E
Elden
Repair shop owner — Perth
FAQ
Frequently asked questions
Which brands are included?
Apple, Samsung and Google plus 20+ more brands ship built in, with models ready to pick at intake. The catalogue is maintained as part of the product.
Can I add devices that aren't in the database?
Yes. Add your own brands, models and one-off devices — tablets, laptops, consoles, drones, anything you repair. Custom entries behave exactly like the built-ins.
What is the repair book?
Your price list per model and repair type — an iPhone 14 screen has your price, a Galaxy S22 battery has yours. Whoever is on the counter quotes the same number.
Does the database improve reporting?
Substantially. Because every repair ties to a canonical model rather than free-typed text, per-device reports — top models, revenue by device, turnaround by model — come out clean.
Do I have to use the catalogue?
It's the default because it keeps data clean, but custom devices are always available for anything unusual that lands on the counter.
Is the device database on every plan?
Yes — device intake with the built-in catalogue is part of repair tracking on every plan, including Free.
From the blog
Latest guides
Practical write-ups for repair shops — pricing, workflow, parts and the counter.