PlayStation, Xbox, Switch — HDMI ports, drift and board-level work, tracked properly.
Run every console, controller and handheld through one ticket. Log the serial and the condition at intake, keep HDMI ports and stick modules in stock, and let the customer know it's ready without them ringing you.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
Every feature is shaped by how game console repair businesses actually work — not retrofitted from a generic retail platform.
Add Sony, Microsoft and Nintendo models to the built-in device catalogue and they behave exactly like the shipped ones — pick the model at intake instead of typing it, and every ticket for that model reports together.
HDMI ports, stick modules, laser assemblies, fans, thermal compound and charge ports, each with its own low-stock threshold. The short lines surface on the dashboard before you promise a same-week turnaround.
Choose which status changes are worth telling the customer about — Diagnosing, Waiting Parts, Ready — and the message goes out the moment the ticket moves. Every one is logged against the ticket.
Set your own intake checklist in settings — serial recorded, accessories counted, prior-repair evidence noted, account signed out — and it appears on every ticket, with a second list to work through before the console goes back.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
Pick the model, photograph the condition, record the serial and count the controllers and cables that came with it.
Log the fault, check the port or module is in stock, and price each line on the ticket before you commit to the job.
Move the ticket through the statuses as you work. The ones you've nominated text and email the customer, so nobody has to chase you.
Raise the invoice, take payment at the POS, tick off the pre-release checks and mark the ticket collected.
Yes. Add Sony, Microsoft and Nintendo models to the device catalogue alongside the brands that ship built in, and every console runs on the same ticket workflow — intake, diagnose, repair, invoice.
Yes. A drift rebuild or a charge-port swap is its own ticket, and accessories that came in with a console are logged as items on that ticket so nothing goes home with the wrong customer.
Yes. Each component is its own inventory line with a cost, a sell price and a low-stock threshold. Anything running short shows on the dashboard before you quote work you can't finish.
Long jobs use the same statuses as everything else, with progress notes on the ticket. Nominate Waiting Parts and In Progress as texting statuses and the customer hears from you at each move rather than ringing to find out.
Yes. Take a deposit at intake and it's recorded against the ticket and deducted from the final invoice. If the job doesn't go ahead, the deposit stays on the record as the diagnostic charge.
Yes. The POS is built in — sell controllers, cables, thermal paste and refurbished stock from the same terminal that runs your repair tickets, with barcode scanning and end-of-day reconciliation.
Yes. Start free with one store and full access to repairs, POS, inventory, SMS and invoicing. The free tier keeps Inventory — the product count is the cap — so upgrade only when you outgrow it.
RepairTree powers repair and service businesses across 21 industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
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