E-Bike Repair Software

Batteries, motors and controllers — diagnosed, documented and billed on one ticket.

Run e-bikes and scooters through your workshop without losing the detail. Record the battery and motor at intake, document the diagnostic result, keep the customer posted, and put regular servicing on a schedule.

Made in Australia
Battery + motor
Serials recorded at intake
Documented
Diagnostic result on the ticket
Recurring
Scheduled servicing billed on a cycle

Running a e-bike repair shop shouldn't feel this hard

Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.

Battery condition disputed at pickup
Intake photos plus a checklist ticked before work starts
No record of the diagnostic reading you took
Voltage, cell balance and error codes noted on the ticket
Controllers and motors ordered with weeks of lead time
Parts order on the job with supplier reference and ETA
Customers asking daily when the bike is ready
SMS and email on the statuses you nominate
Service customers who never come back on time
Full service history per customer and recurring invoices
Retail sales and workshop jobs in separate systems
One POS for accessories, parts and repair payments

Every e-bike repair job, on one workflow

From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.

🔋Battery Diagnostics
🔧Cell Pack Rebuild
⚙️Motor Service
🧰Controller Fault
📟Display / Wiring
🛑Brake Service
🛞Wheel & Tyre
🔗Drivetrain
🛴E-Scooter Repair
Safety Check

Built for e-bike repair shops, not adapted from generic POS

Every feature is shaped by how e-bike repair businesses actually work — not retrofitted from a generic retail platform.

Battery and motor on the record

Capture the battery and motor serials, pack voltage and the error codes you read, all on the ticket. Next time the bike comes in, the last reading is one click away in the customer's history.

Safety checks you define

Write your own intake and pre-release checklists in settings — pack condition, charge port, connector heat damage, brake test — and they appear on every ticket. Nothing goes back out the door half-checked.

Long-lead parts on the job

Controllers, hub motors, displays and battery cells raised as special orders against the open ticket with an ETA. Mark received and the job moves — no rebuild stalled on a forgotten order.

Servicing on a schedule

Regular service customers can run on a recurring invoice so the scheduled work bills itself, and unpaid balances are chased automatically from three days before the due date.

Integrated POS

One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.

Multi-store dashboard

Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.

From drop-off to pickup, in 4 steps

01

Bike or scooter booked in

Take the booking online or at the counter. Photograph the condition, record the battery and motor serials and log the stated fault.

02

Diagnose and document

Run the diagnostic, note the voltage, cell balance and any error codes on the ticket, then price the parts and labour before you confirm the job.

03

Repair and safety check

Work the job through the statuses. Your pre-release checklist gets ticked off before the bike is signed as ready.

04

Invoice and hand over

Raise the invoice, take payment at the POS, and the whole job — readings, parts and checks — stays on the customer's record for next service.

Frequently asked questions

Can I record battery diagnostics against the bike?

Yes. Pack voltage, cell balance, charge cycles and error codes go on the ticket as part of the diagnostic notes, with photos alongside. Every ticket stays attached to the customer, so the last reading is one click away when the bike comes back.

Does it handle e-scooters as well as e-bikes?

Yes. Add your own brands and models to the device catalogue — e-bikes, e-scooters, conversion kits — and they run on the same intake, diagnose, repair and invoice workflow.

Can I enforce a safety check before the bike goes back?

Yes. Intake and pre-release checklists are yours to write in settings and they appear on every ticket, so brake tests, connector checks and pack condition are ticked off by a named staff member rather than remembered.

How do I handle motors and controllers with long lead times?

Raise a special order against the open ticket with the supplier reference and an ETA. The job sits in Waiting Parts — which can text the customer if you've nominated it — and moves on when you mark the part received.

Can regular servicing be billed automatically?

Yes. Put a service customer on a recurring invoice and the scheduled work bills on its own cycle. There's no separate service-due reminder engine — what the platform gives you is the recurring invoice and the full history of when the bike was last in.

Can customers book a service online?

Yes. Online Bookings gives you a public link and an iframe snippet for your site, with opening hours, closed dates, notice period and a cap per time slot that you set. A booking converts straight into a repair ticket with the customer's details already on it. It takes no payment and doesn't sync to Google or Outlook calendars.

Does it cover the retail side of the shop?

Yes. The POS handles accessories, spare batteries, helmets and walk-in sales on the same terminal as repair payments, with inventory, barcode scanning and end-of-day reconciliation built in.

Other industries we serve

RepairTree powers repair and service businesses across 21 industries. If your trade is on this list, it's in good company.

Start free, upgrade when you're ready

No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.

Free
Solo operators & new shops
$0/mo
  • 1 shop
  • 1 staff account
  • 20 products
  • 5 sales per day
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — not included
  • Special orders & deposits — not included
  • Email marketing campaigns — not included
  • AI business analyst — not included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Email support
Get started
Most popular
Growth
Growing repair businesses
$49/mo
  • 1 shop
  • 2 staff accounts
  • Unlimited products
  • Unlimited sales per day
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — not included
  • Social post scheduling — not included
  • B2B webshop — not included
  • Priority support
Start free
Multi Store
Multi-location chains
$149/mo
  • 5 shops
  • Unlimited staff accounts
  • Unlimited products
  • Unlimited sales per day
  • Point of sale — included
  • Repair tickets & workflow — included
  • Invoicing — included
  • Inventory & stock control — included
  • AI repair diagnosis — included
  • Anomaly & fraud detection — included
  • Customer SMS updates — included
  • Special orders & deposits — included
  • Email marketing campaigns — included
  • AI business analyst — included
  • Inter-shop stock transfers — included
  • Social post scheduling — included
  • B2B webshop — included
  • Priority support + onboarding
Choose Multi Store

Start managing your e-bike repair business today

Free to start. No credit card required. Set up in under 5 minutes.

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