Batteries, motors and controllers — diagnosed, documented and billed on one ticket.
Run e-bikes and scooters through your workshop without losing the detail. Record the battery and motor at intake, document the diagnostic result, keep the customer posted, and put regular servicing on a schedule.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
Every feature is shaped by how e-bike repair businesses actually work — not retrofitted from a generic retail platform.
Capture the battery and motor serials, pack voltage and the error codes you read, all on the ticket. Next time the bike comes in, the last reading is one click away in the customer's history.
Write your own intake and pre-release checklists in settings — pack condition, charge port, connector heat damage, brake test — and they appear on every ticket. Nothing goes back out the door half-checked.
Controllers, hub motors, displays and battery cells raised as special orders against the open ticket with an ETA. Mark received and the job moves — no rebuild stalled on a forgotten order.
Regular service customers can run on a recurring invoice so the scheduled work bills itself, and unpaid balances are chased automatically from three days before the due date.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.
Take the booking online or at the counter. Photograph the condition, record the battery and motor serials and log the stated fault.
Run the diagnostic, note the voltage, cell balance and any error codes on the ticket, then price the parts and labour before you confirm the job.
Work the job through the statuses. Your pre-release checklist gets ticked off before the bike is signed as ready.
Raise the invoice, take payment at the POS, and the whole job — readings, parts and checks — stays on the customer's record for next service.
Yes. Pack voltage, cell balance, charge cycles and error codes go on the ticket as part of the diagnostic notes, with photos alongside. Every ticket stays attached to the customer, so the last reading is one click away when the bike comes back.
Yes. Add your own brands and models to the device catalogue — e-bikes, e-scooters, conversion kits — and they run on the same intake, diagnose, repair and invoice workflow.
Yes. Intake and pre-release checklists are yours to write in settings and they appear on every ticket, so brake tests, connector checks and pack condition are ticked off by a named staff member rather than remembered.
Raise a special order against the open ticket with the supplier reference and an ETA. The job sits in Waiting Parts — which can text the customer if you've nominated it — and moves on when you mark the part received.
Yes. Put a service customer on a recurring invoice and the scheduled work bills on its own cycle. There's no separate service-due reminder engine — what the platform gives you is the recurring invoice and the full history of when the bike was last in.
Yes. Online Bookings gives you a public link and an iframe snippet for your site, with opening hours, closed dates, notice period and a cap per time slot that you set. A booking converts straight into a repair ticket with the customer's details already on it. It takes no payment and doesn't sync to Google or Outlook calendars.
Yes. The POS handles accessories, spare batteries, helmets and walk-in sales on the same terminal as repair payments, with inventory, barcode scanning and end-of-day reconciliation built in.
RepairTree powers repair and service businesses across 21 industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
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