Phones, tablets, smartwatches and signal boosters —
every wireless device, one platform.
Built for wireless retailers and repair shops. Handle device unlocks, accessory sales, carrier handoffs and every repair type from one workflow.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked on one enforced status workflow, with technician assignment and automatic customer notifications.
Every feature is shaped by how wireless repair businesses actually work — not retrofitted from a generic retail platform.
Each unlock request links to a supplier, an ETA and an IMEI. Status SMS fires when the unlock code arrives — customer doesn't have to wait at the counter.
Separate workflows for iPhones, tablets, smartwatches and IoT devices. Each gets the right repair types, parts and pickup checklist.
The POS prompts the upsell at checkout — case, screen protector, charger, earbuds. Track attach rates per location and per staff member.
Capture activation steps, SIM swap, eSIM transfer and number porting on a structured checklist. Nothing falls between you and the carrier.
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
Run one location or a chain — same platform. Compare revenue per store, manage staff permissions centrally and transfer jobs between sites.
Identify the device, the carrier, the service required — repair, unlock, accessory sale or activation.
Price the job on the ticket. Repairs and unlocks both run through the same workflow and the same status notifications.
Update statuses as work progresses. Customer gets SMS at each step — repair done, unlock received, activation complete.
POS prompts the accessory upsell, issues an invoice, completes the carrier activation, and the customer walks out fully set up.
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
“The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.”
“Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.”
Yes. Unlock requests have their own ticket type with supplier, IMEI and ETA fields. Customers get an SMS when the unlock code arrives — they don't have to wait at the counter.
Yes. Separate workflows for iPhone, iPad, Android phone, Android tablet, Apple Watch and Galaxy Watch — each with the right repair types and parts.
Yes. The POS handles phone repairs, accessory sales (cases, chargers, earbuds), device sales and trade-ins on one terminal.
Each activation gets a structured checklist — SIM/eSIM, number port, plan select, customer confirmation. The status reaches "Active" only when every step is signed off.
Yes. The Multi Store plan covers up to five stores with centralised reporting, staff permissions and inventory transfers between locations. Need more than five? The Ultimate plan covers unlimited shops.
Carrier integrations are partial today (activation workflows, port-in tracking). Direct API integrations with major carriers are on the roadmap.
Practical write-ups for repair shops — pricing, workflow, parts and the counter.
RepairTree powers repair and service businesses across 25 industries. If your trade is on this list, it's in good company.
14-day free trial on every plan. Card required, cancel anytime before it ends and you won't be charged. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
Card required. Cancel before the trial ends and you won't be charged.
Card required. Cancel before the trial ends and you won't be charged.
Card required. Cancel before the trial ends and you won't be charged.
Not sure which plan fits, or want custom terms for a large network? Talk to our sales team →
GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane
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