Every job tracked from drop-off to pickup — without the paper.
Photo intake, status workflows, technician assignment, parts allocation, customer SMS — every repair on one ticket, every ticket on one workflow.
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
Every capability below is in the platform — no add-on, no second app, no hidden tier.
These are the parts that matter — designed for the way real repair shops work.
Snap multiple photos per ticket at intake — every scratch, dent and condition note captured. Disputes at pickup vanish overnight.
Build the statuses that match your trade — Diagnosing, Awaiting Parts, Ready for Pickup. Each transition fires customer notifications automatically.
Each technician has their own queue. Assign by skill, by station or by load — and see throughput per tech for performance reviews.
Allocate parts to a ticket from inventory. The system reserves the part, deducts it on use, and flags shortages before the customer is quoted.
Status change triggers an SMS to the customer instantly. Customisable per status — and per shop. Front-counter calls drop by 80%+.
Capture digital pickup signature on a tablet. Email the summary — work done, parts replaced, warranty — straight to the customer's inbox.
Snap photos, log device details, capture customer info and stated fault. Ticket number generates automatically.
Tech opens the device, identifies the work, sends a quote via SMS or email. Customer approves before any parts are touched.
Move through statuses as the work progresses. Each transition fires an SMS to the customer — zero chasing.
Customer collects, signs digitally, gets an emailed summary. The repair history attaches to the customer profile forever.
“Photo intake ended 'this damage wasn't there before' arguments. Best feature in the platform for shops like ours.”
“Technician queues let us see who's overloaded and balance the work. Throughput per tech is up 30%.”
“SMS at every status killed 90% of our 'is it ready?' calls. Counter staff finally have time to upsell.”
Yes. Build the statuses that match your trade — Diagnosing, Awaiting Parts, Ready for Pickup, or anything custom. Each transition can fire a customer SMS.
Yes. Snap multiple photos per ticket from any phone or tablet. They attach permanently and appear at pickup for both staff and customer.
Each technician has their own queue. Assign manually, by skill, or by load. See throughput per technician for performance reviews and commission calculations.
Yes. Allocate parts from inventory to a ticket — the system reserves them, deducts them on use, and flags shortages at quote time so you never promise a repair you can't finish.
Yes. When you change a ticket status, the customer gets a text immediately. You customise the messages and choose which status transitions trigger notifications.
Yes. Capture a digital signature on a tablet at pickup. The signed summary — work done, parts replaced, warranty terms — emails straight to the customer.
Every feature below is part of the same platform — no extra subscription, no extra logins.
No credit card required. No lock-in contracts. Every feature on this page is included from day one.
Free to start. No credit card required. Set up in under 5 minutes.
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