Loyalty Program

Points, tiers and rewards that bring customers back.

Give customers a reason to come back — automatic point earning, tier rewards, birthday bonuses. Redemption happens at the POS in seconds.

Made in Australia
Auto
Enrollment + point earning
Tiers
Reward your top customers
Multi-store
Redeem anywhere

Why repair shops need proper loyalty program

The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.

No incentive for customers to return
Points on every sale and repair
Loyalty card on paper, easily lost
Digital loyalty tied to customer profile
Top customers treated the same as one-time visits
Tier rewards based on real spend
Birthdays forgotten
Birthday bonus auto-applies on the day
Manual point adjustments
Earn rules configurable per product, per repair type
Points lost between stores
Multi-location point earning and redemption

Everything the loyalty program workflow needs

Every capability below is in the platform — no add-on, no second app, no hidden tier.

Auto Enrollment
⚙️Earn Rules
🎁Redeem Rules
🏆Tier System
🎂Birthday Bonus
Point Expiry
🏬Multi-store
📱Customer Portal
🎯Bonus Campaigns
📊Reporting

The detail behind loyalty program

These are the parts that matter — designed for the way real repair shops work.

Automatic enrollment

Customers enroll automatically on first purchase or repair — no separate sign-up form, no friction. Their points stay tied to their customer profile.

Earn rules

Configure points per dollar, bonus rules per product category, double points for repair services. Tune the program to what you want customers to do more of.

Tier rewards

Bronze, silver, gold — or your own tier names. Tiers unlock multipliers, exclusive offers and priority service. Tier status visible at the POS.

Redemption at POS

Points redeem at the POS in two taps — no codes, no friction. Configure redemption rules: dollar-off, free repair, accessory bonus.

Birthday bonuses

Customers get a bonus on their birthday — automatically. Drives a return visit and the kind of customer experience that builds word of mouth.

Multi-store redemption

Customers earn at Store A and redeem at Store B. Tier status, balance and history all sync across every location in real time.

From setup to second nature

01

Enable the program

Turn on loyalty, set the earn rules (e.g. 1 point per $1), define tiers, set redemption rules.

02

Customers enroll automatically

Any sale or repair enrolls the customer. Points accumulate automatically. No separate sign-up needed.

03

Earn and tier up

Points fire on every sale and repair. Customers tier up at thresholds — visible at the POS, on receipts, in customer-facing emails.

04

Redeem at POS

Two taps redeems points at checkout — dollar-off, free repair, accessory bonus. Balance updates immediately.

Shops that switched to proper loyalty program

Loyalty points lifted repeat-customer rate by 22% in six months. The tier system gives top customers a reason to stay top.

D
Daniel R.
Owner, 2 locations — Sydney

Birthday bonus drove a 30%+ return visit rate. Tiny gesture, huge impact.

L
Lou H.
Bike shop owner — Geelong

Multi-store redemption matters — customers move between our locations and the system just works.

J
James K.
Multi-store repair chain — Brisbane

Frequently asked questions

How do customers enroll?

Automatically — any sale or repair enrolls them. No separate sign-up form, no friction. Their points stay tied to their customer profile permanently.

Can I set custom earn rules?

Yes. Points per dollar, bonus multipliers per category, double points on specific repair types — the rules engine handles it all.

Does it support tier rewards?

Yes. Define tiers (default bronze/silver/gold or custom names), set thresholds, attach rewards. Tier status shows at the POS for every customer.

Can customers redeem points across multiple stores?

Yes. Customers earn at one store and redeem at another. Tier status, balance and history sync across locations in real time.

Do points expire?

Optionally. Configure expiry rules — say 12 months from last earn — or leave points to never expire. The platform handles expiry automatically.

How do birthday bonuses work?

Capture the customer's birthday at enrolment or any later visit. On the day, the bonus auto-applies — either as bonus points or a redeemable reward at the POS.

Other features that pair with loyalty program

Every feature below is part of the same platform — no extra subscription, no extra logins.

Repair trades using loyalty program today

Start free, upgrade when you're ready

No credit card required. No lock-in contracts. Every feature on this page is included from day one.

Free
Solo operators & new shops
$0/mo
  • 1 store, unlimited tickets
  • Full POS & invoicing
  • Parts inventory tracking
  • Customer SMS updates
  • Photo intake on every ticket
Get started
Most popular
Growth
Growing repair businesses
$49/mo
  • Unlimited stores
  • Staff roles & permissions
  • Advanced reporting
  • AI business insights
  • Priority support
Start free
Enterprise
Multi-location chains
$149/mo
  • Everything in Growth
  • Inter-store transfers
  • Custom branding
  • API access
  • Dedicated account manager
Contact sales

Get loyalty program working for you today

Free to start. No credit card required. Set up in under 5 minutes.

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