Kiosk and online intake that bypasses the front-counter queue.
Let customers check themselves in — via kiosk in store or via online link before they arrive. The repair ticket is half-done before they reach the counter.
The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.
Every capability below is in the platform — no add-on, no second app, no hidden tier.
These are the parts that matter — designed for the way real repair shops work.
Mount a tablet at the front counter. Customers tap through the intake form — device, fault, contact info — while staff handle other jobs.
Share a check-in link via SMS, website or QR code. Customers fill in before they arrive. The ticket is half-done when they walk through the door.
Customers snap photos of the device at intake — every scratch, every dent, before the device hits your bench. Disputes vanish.
Digital terms and conditions captured at check-in. The signed acceptance lives on the ticket forever — useful for warranty, liability and compliance.
Customers see their queue position on the kiosk and in their SMS confirmation. They know how long they'll wait — and stop asking staff.
Configure the kiosk and online form in multiple languages. Useful in metropolitan shops where customers walk in speaking anything from English to Mandarin.
In-store kiosk or online intake link. They start the check-in process on their own — no waiting for a staff member.
Device, fault, contact details, photos, terms acceptance. Custom fields cover anything specific to your trade.
Customer gets an SMS with their ticket number and queue position. Staff see a half-done ticket waiting for verification.
Staff verify the photos, confirm the diagnosis approach, and the ticket goes to the bench. Total counter time: under a minute.
“Front-counter queues halved overnight. Customers self-check on the kiosk while staff focus on repairs and pickups.”
“Online intake link is a hit with mail-in customers. The form is filled in before the device even posts.”
“Customer photo upload at check-in killed three damage disputes in the first month alone. Best feature for jewellery and watches.”
No. Any tablet with a browser works — iPad, Android tablet, or a wall-mounted display. Lock the browser to the check-in URL and you're done.
Yes. Share an online check-in link via SMS, website, email or QR code. Customers fill in before arriving and the ticket is half-done by the time they reach the counter.
Yes. The check-in form captures multiple photos per item. They attach permanently to the ticket — useful for disputes, warranty and compliance.
Yes. Digital terms acceptance is mandatory at check-in. The signed acceptance, with timestamp, lives on the ticket forever — useful for warranty and liability.
Yes. The kiosk shows their position; the SMS confirmation includes it too. They know how long they'll wait, so the counter stops being a status-check station.
Yes. Configure the kiosk and online form in multiple languages. Useful in metropolitan shops with diverse customer bases.
Every feature below is part of the same platform — no extra subscription, no extra logins.
No credit card required. No lock-in contracts. Every feature on this page is included from day one.
Free to start. No credit card required. Set up in under 5 minutes.
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