New Zealand EFTPOS terminals
How integrated EFTPOS works in New Zealand, and what to ask your terminal supplier for.
New Zealand works differently from Australia, and the difference is worth knowing before you pick up the phone. Australian merchants get their terminal from the bank that acquires their card payments. In New Zealand the terminal usually comes from a terminal supplier instead, and that supplier is who you deal with for hardware, integration and support.
Two of those suppliers are Linkly partners, which means their terminals can be driven straight from the counter here:
| Supplier | Terminals Linkly lists | Phone |
|---|---|---|
| Skyzer — an Eftpos distributor working through resellers nationwide | Ingenico Move 5000 | 09 259 0322 |
| Verifone NZ | P630, T650P | 0800 837 4366 |
Both are listed for cloud as well as on-premises integration, and cloud is the one we use — the PIN pad reaches Linkly over the shop's internet and nothing is installed on the counter machine.
Ask for Linkly by name
Neither supplier leads with the word Linkly in its own marketing. Skyzer, for instance, sells integrated Eftpos as Nitro — its own product name for a terminal wired to a point-of-sale system. So "integrated" on its own is not a specific enough thing to ask for. Say all of this:
- An integrated Eftpos terminal, not a standalone one.
- Configured for Linkly Cloud — the cloud arrangement, not the on-premises one that expects Linkly software on a PC in the shop.
- A Linkly Cloud production account for your merchant number: a username and a password, issued to you.
If the person you are speaking to is unsure, the phrase that unlocks it is usually "Linkly-accredited point of sale". Linkly was called PC-EFTPOS until 2020 and plenty of people in the trade still use the old name.
Integration sits above the payment rails, not inside them. Whoever acquires your card transactions today keeps doing it, on the same terms, and the money lands in the same account on the same schedule. What changes is that the amount stops being typed in by hand.
Pairing and going live
- Stand at the terminal with Settings → Integrations → Bank EFTPOS via Linkly open on the counter screen. The Integrations tab is visible to owners and admins only.
- Put the PIN pad into pairing mode from its menu — it shows a short pair code and waits. The code is short-lived, which is why you set the suite up first.
- Press Add a terminal, give it a name and a store, choose your supplier, and enter the username, password and pair code.
- Point a payment method at it in POS → Settings → Payments by setting that method's gateway to the bank terminal. Miss this and the terminal will sit paired and idle forever.
If the terminal offers no pairing option, or asks for a host address you were never given, it has not been loaded for Linkly Cloud. Ring your supplier and ask them to configure it — it is a change at their end rather than something to work out from the terminal's menus.
Then it behaves like every other terminal
The cashier picks the terminal payment method, the PIN pad wakes with the amount, the customer taps, and the sale is recorded once the transaction is approved — so a decline never leaves a sale behind. A refund is sent back through the same terminal against the original transaction, which means the customer needs to be at the counter with their card. The complete walkthrough, including the troubleshooting table, is on Bank EFTPOS terminals.